Shipping policy
Processing Time
- Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays)
- You will receive a confirmation email with tracking information once your order ships
Shipping Rates & Delivery Times
Australia:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- Free express shipping on orders over $250 AUD
International Shipping:
- Available to select countries
- Delivery times vary by destination (7-21 business days)
- Customs duties and taxes may apply and are the responsibility of the customer
Shipping Carriers We partner with trusted carriers including Australia Post and courier services to ensure your items arrive safely.
Order Tracking All orders include tracking. You'll receive a tracking number via email once your order ships.
Shipping Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays While we strive for timely delivery, please note that shipping times are estimates and delays may occur due to carrier issues, customs processing, or unforeseen circumstances.